TERMS OF SALE: A charge of 1.5% per month or the maximum allowable interest in your state will be charged on all invoices past due 30 days. Should collection litigation be required, the pruchaser will be held responsible for attorney fees, all legal fees and costs of collection.
RETURN GOODS POLICY: All items being returned must first receive an authorization number from Southwest Lighting. There will be a 25% restocking charge on all return items.
CANCELLATION OF ORDERS: All orders may be cancelled within 2 working days of placing the order, unless the order has already been shipped from the manufacturer. In this situation, a 25% restocking charge will be in effect. Orders for custom made products cannot be cancelled and no refunds will be issued.
ALL SHIPMENTS F.O.B. LAS VEGAS: It is the responsibility of the purchaser or their agent to mark the shipping ticket indicating any loss or damage. They must report this damage to Southwest Lighting within 2 working days of delivery.
REFUNDS: Credit card sales will be issued a credit. Orders paid by check must wait 10 days for a refund from date of check.
QUOTES: Only good for 60 days. |